ScreenMyCalls: I Built the Receptionist I Needed

Originally aired 2026-10-28 on the Mobile Oil Change Industry podcast.

Tyreese got tired of losing jobs to missed calls and robocalls, so he built ScreenMyCalls — an AI receptionist that answers every call, blocks spam free, and bridges real customers straight to his phone.

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Key Takeaway 1

Look, I want you to picture something. It's two o'clock on a Tuesday. I'm under a Silverado with a drain pan in one hand, and my phone is up in the cab, ringing. And ringing. And by the time I crawl out, wipe my hands, and call back, that customer has already booked with the shop down the street. That was my life for years. And here's the thing nobody in this industry wants to say out loud: the oil change business is not lost under the truck. It's lost on the phone.

Key Takeaway 2

Welcome in. This is a different kind of episode. If you caught this morning's briefing, you heard the news: a company called Marchex just got its missed-call software approved for a major car brand's dealer portal. Seventy-five dealerships are already using it to flag the appointment calls they missed. The dealers looked at the missed-call problem and they went shopping. They bought a fix from a vendor. Me? I built mine. It's called ScreenMyCalls, and today I'm going to tell you why I built it, what it does, and the phone discipline I'd run even if you never buy a thing from me.

Key Takeaway 3

Start with the math, because the math is what made me stop tolerating it. A single oil change on my truck is a hundred and nineteen dollars. A missed call is not a missed call. It is a hundred and nineteen dollars driving to somebody else, and if that caller owned a business with trucks, that one missed call could have been a fleet account worth thousands a year. Now multiply that by every time you're on a lift, on a creeper, on the road between jobs, or just in the middle of a conversation with the customer standing in front of you. Your phone is your front desk. And for most small shops, the front desk is whoever hears it ring, if anybody hears it ring.

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Tyreese Burton is the owner-operator of MOMS Mobile Oil Change in the Philadelphia area and host of the Mobile Oil Change Industry daily podcast. He covers the business of mobile automotive service — pricing, operations, fleet contracts, and industry shifts — from the driver's seat.

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ScreenMyCalls: I Built the Receptionist I Needed